Clients aren't stupid. OK, well some of them are. But, much as designers and developers love to think they are cleverer than everyone else, the people who hire them are not a bunch of useless morons. Your clients aren't stupid. They just have a different skillset to you.
28 Apr 2015
15 Apr 2015
Imagine you're going away on holiday. You decide where to go. You book a hotel. You book flights. You decide what you're going to take. So you make a list. Then you take the things on the list, and you put them in the suitcase.
8 Apr 2015
Very often, junior colleagues ask me what they should do in a particular situation. Very often, to the point where I feel like a broken record, my answer is "Use your judgement”. This is partly because I don’t have as much time as I’d like to guide them through how I would approach the situation, but mostly it’s because I want them to be able to figure it out for themselves.
16 Feb 2015
We need new mental models for modern communication methods. Think of instant messages like post-it notes.
16 Nov 2014
Sudden changes of direction are dangerous If you ride close to the kerb, you'll need to pull out sharply to go around obstacles. It's much better to see hazards early, and steer a gentle course around them. Also, it's much more efficient to plan a route that involves fewer turns.
28 May 2014
I spend a lot of time working. Too much time. I go home and I'm exhausted, and still I'm thinking about work. I don't get round to making plans to have a social life, because I work so much. And I'm not the only one.
10 Apr 2014
Sometimes I think there's too much democracy in the workplace, and that what we need is benevolent dictatorship. There's too much taking account of how everyone feels about an issue, too much talking around the issues, too little action. In short, too many meetings.
30 Oct 2013
My employer recently rationalised job titles, so I went from being a Project Leader to a Software Engineer Lead. I wouldn't mind, but I'd only just got round to changing my email signature. Previously I'd been a Developer. The new title sounds very grand, although in our company it is more junior than senior software engineer.
9 Oct 2013
An email arrives from a client with a bug report. It's not critical and I'm busy working on something else. What I should say is "raise a ticket and we'll investigate in due course", but still it's a struggle to stop myself from jumping out of my current task and straight into it.
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