Items tagged psychology

It's becoming a cliche these days to talk about the overwhelming pace of life, the combination of stress, overwork and information overload that assaults us every day, but sometimes we all need to slow down.
I must confess to being mildly obsessed with my Strava statistics. I love knowing how steep the hills are that I've ridden up, and how many hundreds of people are faster or slower than me. One of the features I like is the ability to set yourself weekly goals for cycling and running.
I don’t want to perpetuate the stereotype of engineers as introverted geeks, but a lot of inventions lately seem to be ways to avoid talking to people. It may not be the actual goal of the inventions, but frequently a side-effect of progress is that we have less need to talk to strangers, less need of human interaction.
Clients aren't stupid. OK, well some of them are. But, much as designers and developers love to think they are cleverer than everyone else, the people who hire them are not a bunch of useless morons. Your clients aren't stupid. They just have a different skillset to you.
Sometimes I think there's too much democracy in the workplace, and that what we need is benevolent dictatorship. There's too much taking account of how everyone feels about an issue, too much talking around the issues, too little action. In short, too many meetings.
An email arrives from a client with a bug report. It's not critical and I'm busy working on something else. What I should say is "raise a ticket and we'll investigate in due course", but still it's a struggle to stop myself from jumping out of my current task and straight into it. Partly it's that I don't want to be the jobsworth who tells people to follow the process, and partly it's that I'm not good enough at saying no, but I end up being too helpful for my own good. If you get a reputation as someone who helps people, people will ask you for help first.
A while ago I started using Google Plus. I'm yet to be convinced of it's value, but I'll stick with it. As with Twitter, I started following a few people I know of through the Drupal community, including Earl Miles, the creator of the Views module. I've never met Earl, but he seems like he really knows his stuff. I use Views all the time, and thought he might be a useful person to follow.

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